“Do you want me to be present when you show my home?” is a question that I’m often asked by my seller clients and my recommendation is a polite, “No, thank you.”
Unfortunately, there are sellers that have so much pride in their homes (deservedly so) that they can either over-sell or “mis-sell” it to the prospective buyer. A feature that is important to the seller may have absolutely zero or limited benefit to the buyer. For the seller to even mention something — and this is key — that has a negative connotation for the buyer can be a “deal breaker.”
The purchase and sale of a home is not like others. A house may be a commodity for calculating the GDP, but to the buyer and seller it is a “home” and with it come emotions. For the seller, it is “memories;” for the buyer it is “dreams.” One time during a showing, my seller client was talking about what a great house it was and was telling story after story about his memories (obviously there was some ambivalence in his desire to sell) and I could see the buyer’s face start to droop. The smile was disappearing.
I reached out to the buyer and put my hand on his shoulder, caught his eye and said, “and one day, memories like this will be yours as well. Can’t you see yourself living here? Where would you place the sofa in the living room?” The smile returned to his face.
My advice to sellers is to leave the house during the showings and leave it in the hands of your broker. There is a good reason for a third-party to be there. If you’re concerned that your broker is not doing a good job representing you, ask him/her to show you how they would show your home to a prospective buyer. Be careful if your broker/agent takes you into the a room and says, “and this is the kitchen (or any other room).” If the buyer doesn’t know the difference between the kitchen and the bathroom, either you or the buyer are in deep trouble. Rather, make sure that your representative points out the benefits of the features of the home. And, the only way to do that is to find out about the buyer’s needs first.
If you don’t have faith in your agent’s ability to properly show your home you may want to consider another agent.